A disruptive mobile app for club management, allowing ordering drinks, mobile payments and ticket sales.
Go live in clubs
What did the client expect?
Fast time to market
The client expected a working application rolled out in clubs in a short time frame.
Create an ongoing improvement process to modify the app based on data and evidence.
R&D and consulting
The client asked the team to suggest innovative solutions and become proactive in the project.
How did we work on the project?
GRID was a greenfield project, built from scratch.
In the first phase, we built an app that allowed users to order drinks remotely, without having to go to the counter. It was a major innovation speeding up the sales by bartenders.
Within 3 months we created a working prototype, which was presented to investors. With positive reaction from them the next phases were approved and funding secured.
Afterwards, we spent further 2 months polishing the application to make it ready for a go live in the first club. This allowed us to run tests on real users, do guerilla interviews and get feedback for further development.
After 3 months we scaled the app and rolled it out in five clubs to further test the functionalities and continue gathering information from patrons and staff of the clubs.
What did we achieve?
Among key deliverables of the project was a seamless transition from a prototype to MVP and subsequently to live scaled-up product, without code rewrites. Together with the client we achieved full mobile support, with mobile-first thinking, which included the client-facing app as well as including club management tools for the staff. An innovative QR code-based payment system was implemented, and it was integrated with external scanners and cash registers. The API we designed supports any front-end: mobile versions, web, tablets, etc., without the need to create additional code.
A working prototype within 10-12 weeks
Next investment round after prototype approved
Go live in clubs
App rolled out in live environments
- purchasing drinks remotely, through: QR codes, scanners, payment systems (credit card - Stripe, PayPal, Google Pay, Apple Pay, internal app credits)
- coat check functionality
- inventory management - both through mobile and web
- tipping functionality
- gamification for app users
- station management
- staff management
- support for multiple clubs
- order management
- advanced reporting (monthly, daily)
- club entry management - ticket sales, check-in, and check-out on-premise
- authorization through social networks - FB, mobile phone and others
- SMS integration