- Replace an email-based, manually-handled business process with a convenient online application
- Increase the number of updated documents periodically by vendors
- Reduce Callison’s staff time needed to manage documents
What did the client expect?
Adapted human-operated processThe human-operated process had to be researched and, after some optimizations, adapted to the application
Connection with ERP systemAn application must work with the ERP system used by our client: connect by API, get and send appropriate data
The tool suitable worldwideAdjust the application to international use: vendors are placed worldwide, requiring multi-language solutions, well-fitted forms, and its database
How did we work on the project?
We received a specification where assumptions and requirements were described. The general structure of the application was scratched as well. We analyzed specifications and tried to capture the current process. An essential part of this job was to understand the order and the goal of each action.
What did we achieve?
Both vendors and administrators received well-rounded systems to handle the whole process of data collecting, updating, and managing them. The entire process was moved from many emails to a single application. As a result, the time needed to onboard a new vendor was reduced, and the process was streamlined. The system also made vendors update their data on a more regular basis. We met the business goals that we aimed for.
Management optimizationIncreasing the number of sent and updated applications
Time optimizationDecreasing the time needed for verification and managing these data
Process optimizationThe implemented solution has fastened workflow in CallisonRTKL